Contact SunZen Travel · Valencia Travel Agency · Rakel and Toni · Small-group trips
SunZen Travel, Valencia Travel Agency · Contact Us for Small-Group Trips · Customized Trips · Ayurveda Retreat in Kerala
Like a good conversation over coffee.
No endless forms, no answering machines, no scripts. A person reads what you write, listens, and answers. It's what we would want for ourselves — and what we do for you.
Contact a small-group travel agency in Valencia · SunZen Travel Rakel Toni · Customized trips
We are Rakel and Toni, the travel agency in Valencia behind SunZen Travel. We design just a few trips each year—small-group tours, customized trips, wellness retreats— each one thought through from start to finish.
The best conversations don't start in a hurry.
Email us, call us or book a video call. A real person answers you — no auto-replies, no chatbots, no call center.
Direct line +34 604 928 172Three ways to start the conversation.
None is better than the others. It depends on what you feel like. We're on all three.
Write to us.
By email, in your own time. We usually respond within the same business day.
info@sunzentravel.com
Send email →WhatsApp.
For quick questions. Let's chat there if that works better for you.
+34 604 928 172
Open WhatsApp →Contact a customized-trip travel agency in Valencia · Ayurvedic retreat in Kerala · Small-group trips in Spain · SunZen Travel
We'll get back to you in less than 24 hours.
Tell us what you have in mind — a small-group trip, a customized trip, a retreat in Kerala, or any other questions.
Would you like us to help you prepare your trip?
A call to see if what we do is what you're looking for. If, when you hang up, you think, "They're so nice," it will have been worth it.
Where you'll find us.
We're based in Valencia, but the journey begins wherever you are. We work online with people from all over the peninsula and beyond—and in person with anyone who stops by to see us.
If you're nearby and would like to grab a coffee to talk about the trip, just let us know in your message. We love that part.
When we get back to you.
We respect the right to disconnect—both yours and ours.
- Mon · Fri9:30 a.m. — 7:00 p.m.
- Saturday10:00 a.m. — 2:00 p.m.
- SundayClosed
You can still write to us outside of business hours—we'll get back to you the next day.
What usually gets asked.
How long will it take to get back to me? +
Between a few hours and 24h on business days. If you write on a Friday afternoon, we will respond on Monday. We don't promise instant answers — we prefer to take the time to understand what you're looking for.
Can I call directly without a form? +
Of course. The phone number is at the top of the page. If we don't pick up on the first try, it's because we're in a meeting. We always return missed calls. You can also send us a WhatsApp message.
Do you charge for the initial consultation? +
No. The first conversation—whether by phone, email, or video call—is always free. If you book a trip with us, all the planning is included in the final price. If you decide not to book, that's fine.
Do you offer customized trips? +
Yes. The customized tailor-made trips are one of our main formats — for couples, families or solo travelers. We design your route from scratch: destination, dates, accommodation and experiences. No templates, no pre-packaged tours. See how it works →
Do you offer Ayurveda retreats in Kerala? +
Yes. We design Ayurveda retreats in Kerala with a certified vaidya, full Panchakarma, yoga and meditation — 7, 14 or 21 nights. Individual or in a small group. The initial consultation is free. View the retreat →
Do you work only with groups or also with individual trips? +
Both. We have departures for small-group trips (6 to 13 people, fixed dates), customized trips (couples, families, singles) and Ayurveda retreats in Kerala. View group trips →
Do you have questions about our small-group trips, customized trips o Ayurveda retreats in Kerala? Contact SunZen Travel—we'll get back to you within 24 hours.