{"id":10353,"date":"2026-05-01T08:14:38","date_gmt":"2026-05-01T08:14:38","guid":{"rendered":"https:\/\/sunzentravel.com\/?page_id=10353"},"modified":"2026-05-06T22:48:27","modified_gmt":"2026-05-06T22:48:27","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/sunzentravel.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style>\n.sz-leg {\n  --gold: #C9A24C;\n  --gold-dark: #A88635;\n  --gold-soft: #E8D5A3;\n  --ink: #1A1A1A;\n  --ink-soft: #4A4A4A;\n  --ink-muted: #7A7A7A;\n  --white: #FFFFFF;\n  --cream: #F6F6F6;\n  --cream-warm: #FAF4E8;\n  --alma: #7A8F7A;\n  --alma-deep: #4A5C4A;\n  --line: rgba(26,26,26,0.08);\n  --line-gold: rgba(201,162,76,0.25);\n  --serif: 'Cormorant Garamond', Georgia, serif;\n  --sans: 'Libre Franklin', -apple-system, sans-serif;\n  display: block;\n  width: 100%;\n}\n.sz-leg *, .sz-leg *::before, .sz-leg *::after { box-sizing: border-box; }\n.sz-leg h1, .sz-leg h2, .sz-leg h3, .sz-leg h4 { font-family: var(--serif); 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}\n.sz-leg .data-card p strong {\n  display: inline-block;\n  min-width: 140px;\n  color: var(--gold-dark);\n  font-weight: 600;\n  font-size: 11px;\n  letter-spacing: 0.12em;\n  text-transform: uppercase;\n}\n\n@media (max-width: 960px) {\n  .sz-leg section { padding: 72px 24px; }\n  .sz-leg .hero-leg { padding: 100px 24px 72px; }\n  .sz-leg .legal-section { margin-bottom: 40px; padding-bottom: 24px; }\n  .sz-leg .legal-section-title { font-size: 24px; }\n  .sz-leg .data-card p strong { display: block; min-width: 0; margin-bottom: 4px; }\n}\n\n.wp-block-html:has(.sz-leg) {\n  max-width: 100vw !important;\n  width: 100vw !important;\n  margin-left: calc(50% - 50vw) !important;\n  margin-right: calc(50% - 50vw) !important;\n  padding-left: 0 !important;\n  padding-right: 0 !important;\n}\n<\/style>\n\n\n<div class=\"sz-leg\">\n\n<!-- HERO -->\n<section class=\"hero-leg\">\n  <div class=\"hero-inner\">\n    <span class=\"label\">Legal Documents \u00b7 SunZen Travel<\/span>\n    <h1 class=\"hero-title\">Our <em>Privacy Policy.<\/em><\/h1>\n    <p class=\"hero-sub\">Information on the processing of your personal data in accordance with the General Data Protection Regulation (EU) 2016\/679 and Organic Law 3\/2018.<\/p>\n    <span class=\"hero-update\">Last update \u00b7 January 2026<\/span>\n  <\/div>\n<\/section>\n\n<!-- CUERPO -->\n<section class=\"legal\">\n  <div class=\"legal-inner\">\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">01<\/span>\n      <h2 class=\"legal-section-title\">Identity of the <em>data controller.<\/em><\/h2>\n      <div class=\"data-card\">\n        <p><strong>Controller<\/strong>Antonio Pascual Gamero<\/p>\n        <p><strong>Tax ID (NIF)<\/strong>07046276L<\/p>\n        <p><strong>Address<\/strong>C\/ Jacinto Benavente 41, Esc. B \u2014 13\u00ba, 46980 Paterna, Valencia, Spain<\/p>\n        <p><strong>Email<\/strong><a href=\"mailto:info@sunzentravel.com\">info@sunzentravel.com<\/a><\/p>\n        <p><strong>Phone<\/strong>+34 604 928 172<\/p>\n      <\/div>\n      <p>The data controller guarantees compliance with <strong>Regulation (EU) 2016\/679 (GDPR)<\/strong>, Organic Law 3\/2018 (LOPDGDD) and other applicable regulations on the protection of personal data.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">02<\/span>\n      <h2 class=\"legal-section-title\">Personal data <em>we process.<\/em><\/h2>\n      <p>Depending on the form or interaction that you complete with us, we may process the following types of data:<\/p>\n      <ul>\n        <li><strong>Identification data:<\/strong> name, surname, ID card or passport.<\/li>\n        <li><strong>Contact information:<\/strong> email, telephone, mailing address.<\/li>\n        <li><strong>Data necessary for the organization of the trip:<\/strong> preferences, logistical information, companion information.<\/li>\n        <li><strong>Payment information:<\/strong> managed entirely by external secure platforms.<\/li>\n        <li><strong>Browsing data:<\/strong> cookies, IP address, browsing behavior.<\/li>\n      <\/ul>\n      <p>We do not process <em>special categories of data<\/em> unless strictly necessary for the organization of the trip (allergies, relevant medical conditions, specific diets) and always with your explicit consent.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">03<\/span>\n      <h2 class=\"legal-section-title\">Purposes <em>of processing.<\/em><\/h2>\n      \n      <h3 class=\"legal-section-sub\">3.1. Management of requests and commercial relationship<\/h3>\n      <ul>\n        <li>Respond to inquiries, questions and requests for information.<\/li>\n        <li>Manage intake interviews for our group trips and retreats.<\/li>\n        <li>Maintain communications prior to and during the booking process.<\/li>\n      <\/ul>\n\n      <h3 class=\"legal-section-sub\">3.2. Organization and execution of the trip<\/h3>\n      <ul>\n        <li>Reservations for lodging, transportation and activities.<\/li>\n        <li>Coordination with local suppliers at destination.<\/li>\n        <li>Management of mandatory insurance and necessary documentation.<\/li>\n      <\/ul>\n\n      <h3 class=\"legal-section-sub\">3.3. Sending commercial communications<\/h3>\n      <p>Only if you give us your consent, we will be able to send you information about new trips, promotions, events and activities. You can <strong>unsubscribe at any time<\/strong> by clicking on the link included in each communication.<\/p>\n\n      <h3 class=\"legal-section-sub\">3.4. Security and improvement of the website<\/h3>\n      <ul>\n        <li>Fraud and unauthorized access prevention.<\/li>\n        <li>Statistical analysis and user experience optimization.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">04<\/span>\n      <h2 class=\"legal-section-title\">Legal basis <em>of processing.<\/em><\/h2>\n      <p>The legal bases that legitimize the processing of your data are:<\/p>\n      <ul>\n        <li><strong>Execution of a contract:<\/strong> travel arrangements and advisory services.<\/li>\n        <li><strong>User consent:<\/strong> contact forms, newsletter subscription and non-essential cookies.<\/li>\n        <li><strong>Legitimate interest:<\/strong> website security, fraud prevention and internal statistical analysis.<\/li>\n        <li><strong>Compliance with legal obligations:<\/strong> invoicing, accounting and specific tourism regulations.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">05<\/span>\n      <h2 class=\"legal-section-title\">Recipients <em>of the data.<\/em><\/h2>\n      <p>Your data may be communicated to:<\/p>\n      <ul>\n        <li><strong>Suppliers necessary for the execution of the trip:<\/strong> accommodation, local incoming agencies, transportation companies and insurance companies.<\/li>\n        <li><strong>Hosting provider:<\/strong> Hostinger UAB (Lithuania, EU).<\/li>\n        <li><strong>Email marketing and communications management provider:<\/strong> Brevo (Sendinblue SAS), based in France (EU).<\/li>\n        <li><strong>Forms management provider:<\/strong> FormSubmit, used for sending contact forms from the web.<\/li>\n        <li><strong>Video call scheduling provider:<\/strong> Calendly, for booking business meetings.<\/li>\n        <li><strong>Public administrations:<\/strong> when there is a legal obligation to do so.<\/li>\n      <\/ul>\n      \n      <h3 class=\"legal-section-sub\">International transfers<\/h3>\n      <p>On some trips, local suppliers may be outside the European Economic Area (EEA). These transfers are made because they are <strong>necessary for the execution of the contract<\/strong> (art. 49.1.b GDPR) or by means of <em>appropriate safeguards<\/em> where possible \u2014 as Standard Contractual Clauses approved by the European Commission.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">06<\/span>\n      <h2 class=\"legal-section-title\">Retention <em>periods.<\/em><\/h2>\n      <ul>\n        <li><strong>Consultations and prior communications:<\/strong> 12 months.<\/li>\n        <li><strong>Customer data:<\/strong> for the duration of the contractual relationship and for 6 years for legal obligations (tax, accounting).<\/li>\n        <li><strong>Marketing data:<\/strong> until you withdraw your consent.<\/li>\n        <li><strong>Browsing data:<\/strong> as indicated in the <a href=\"\/en\/politica-cookies\/\">Cookie Policy<\/a>.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">07<\/span>\n      <h2 class=\"legal-section-title\">Rights <em>of the user.<\/em><\/h2>\n      <p>You may exercise the following rights at any time:<\/p>\n      <ul>\n        <li><strong>Access<\/strong> to your personal data.<\/li>\n        <li><strong>Rectification<\/strong> of inaccurate or incomplete data.<\/li>\n        <li><strong>Erasure<\/strong> of your data where applicable.<\/li>\n        <li><strong>Restriction<\/strong> of processing in certain circumstances.<\/li>\n        <li><strong>Portability<\/strong> of the data to another data controller.<\/li>\n        <li><strong>Objection<\/strong> to processing.<\/li>\n        <li><strong>Withdrawal of consent<\/strong> at any time.<\/li>\n      <\/ul>\n      <p>To exercise them, please write to us at <a href=\"mailto:info@sunzentravel.com\">info@sunzentravel.com<\/a>. For your security, if we have doubts about your identity, we may ask you for additional information to verify it.<\/p>\n      <p>You also have the right to file a complaint with the <strong>Spanish Data Protection Agency (AEPD)<\/strong> if you consider that the treatment does not comply with the current regulations \u2014 if you consider that the treatment does not comply with the current regulations \u2014 if you consider that the treatment does not comply with the current regulations <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">08<\/span>\n      <h2 class=\"legal-section-title\">Security <em>of the data.<\/em><\/h2>\n      <p>SunZenTravel applies <strong>appropriate technical and organizational measures<\/strong> to ensure the confidentiality, integrity and availability of personal data. Our website uses <em>an SSL certificate<\/em> to encrypt communications and regularly updated security systems.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">09<\/span>\n      <h2 class=\"legal-section-title\">Data <em>of minors.<\/em><\/h2>\n      <p>Personal data can only be provided through this website by those <strong>over 14 years old<\/strong>. If you are under that age, we need the express consent of your parents or legal guardians for any processing of your data.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">10<\/span>\n      <h2 class=\"legal-section-title\">Links <em>to third parties.<\/em><\/h2>\n      <p>Our website may contain links to external third party websites. <strong>We are not responsible<\/strong> of the privacy policies of those sites \u2014 we recommend that you review them before providing your information.<\/p>\n    <\/div>\n\n    <div class=\"legal-section\">\n      <span class=\"legal-section-num\">11<\/span>\n      <h2 class=\"legal-section-title\">Modifications <em>of this policy.<\/em><\/h2>\n      <p>We may update this Privacy Policy to adapt it to legislative changes or internal improvements. The current version will be <em>always the one published on this page<\/em>, with the corresponding update date.<\/p>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Documentos legales \u00b7 SunZen Travel Pol\u00edtica de Privacidad. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al Reglamento General de Protecci\u00f3n de Datos (UE) 2016\/679 y la Ley Org\u00e1nica 3\/2018. \u00daltima actualizaci\u00f3n \u00b7 Enero 2026 01 Identidad del responsable del tratamiento. ResponsableAntonio Pascual Gamero NIF07046276L Direcci\u00f3nC\/ Jacinto Benavente 41, Esc. B \u2013 13\u00ba, 46980 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"sun-zen-blank","meta":{"footnotes":""},"folder":[19],"class_list":["post-10353","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/pages\/10353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/comments?post=10353"}],"version-history":[{"count":0,"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/pages\/10353\/revisions"}],"wp:attachment":[{"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/media?parent=10353"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/sunzentravel.com\/en\/wp-json\/wp\/v2\/folder?post=10353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}